Course Description
Learn how to handle yourself in just about any situation!
Are you afraid to speak up in meetings? Unsure of how to express your ideas with the same confidence you see in others?
Don’t miss this opportunity to discover powerful assertiveness techniques you can use every day, everywhere. You'll learn how to send the right signals so you get the right responses. How to overcome obstacles to assertiveness to get what you want. And how to command respect and get things done.
NOTE: A headset with microphone is required to attend and participate in this program. For more information, view the FAQ page.
How You Will BenefitLearning Objective
- Utilize a Series of Techniques to Help You Communicate More Assertively and Confidently Within the Workplace
Assertiveness Techniques
- Use a Five-Step Model to Express Assertive Language
- Apply Six Effective Assertive Techniques—Broken Record, Negative Assertion, Negative Inquiry, Free Information, and Self-Disclosure
- Say No with Respect and Confidence
- Respond Assertively to Put-Down Statements
Download Extended Seminar Outline PDF
Online Accreditation
0.2 CEU
What you will learn
- Negotiating the fine line between passive, assertive and aggressive behaviors
- Pinpointing reasons why it can be challenging for women to speak up
- Six assertive communication techniques that map to any situation, office culture or personality type
- The delicate art of saying “no” – and how pushing back strategically can actually raise your stock
- Countering put-down statements – and neutralizing their likelihood in the future
- Finding your voice and building an assertive style of your own
- Real-world scenarios and go-to statements to put theory into practice effortlessly
Download Extended Seminar Outline PDF
Looking for Group eLearning Options?
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Request On-Site TrainingUpcoming Dates
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Location: , Virtual Live
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Date & Time: Mar 20, 2025 11:00 AM ET
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Location: , Virtual Live
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Date & Time: Apr 17, 2025 11:00 AM ET
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Location: , Virtual Live
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Date & Time: May 14, 2025 02:00 PM ET
Course Dates
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Cancelation Policy
If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.
