Course Description

What if you could create radical solutions that could stimulate an emotional response? Better yet, what if you could do so rapidly?

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Experimental, collaborative and holistically innovative. That’s design thinking. It’s a mindset for success. It’s for anyone who wants to see infinite possibilities and turn problems into solutions. Putting the customer front and center, design thinking offers a strategy for successful companies to be more agile and innovative. Using a proven process to drive innovation, you will work in small teams to visualize outcomes and challenge assumptions. You’ll learn a proven, repeatable, creative and collaborative problem-solving method that you can use to reframe problems and generate more rapid, empathetic and innovative products and services.

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  • Understand how design thinking can improve organizational and personal performance
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  • Embrace uncertainty and develop an experimental mindset to iterate quickly
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  • Create a new process and attack  problems from a completely new angle
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  • Convert ideas into customer value and market opportunity
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  • Release your group’s creative thinking and sharpen critical analysis
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  • Create more progressive and practical solutions for real-world problems
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  • Balance constraints and technical limitations with customer preferences
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  • Develop design thinking to foster collaboration across functions of the organization
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  • Learn how to use a repeatable process to drive rapid innovation
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Online Accreditation
1.2 CEU, 6 PDU, 12 PHR, 12 SPHR

What you will learn

What You Will Cover
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  • Integrating design thinking into the fabric of your organization’s culture
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  • Adding design thinking tools and templates to help your work groups ideate solutions
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  • Developing a more collaborative and iterative style of work for groups/teams
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  • Understanding the drivers and inhibitors of innovation
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  • Learning the importance of stakeholders and interpreters 
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  • Leading collaborative problem-solving testing
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  • Learning to envision and design collaboratively with visual imaging
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  • Mapping stakeholders and the complex network of beneficiaries
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  • Understanding the social-psychological aspect of user experience
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  • Exploring formal methods for usability testing to form customer behavior and emotional response
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  • Presenting your vision and inviting buy-in through compelling storytelling
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  • Fostering an organizational climate for innovation
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Course: Innovation and Design Thinking Certificate Program

$2,995.00
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Course Dates

Location Date & Time Duration Course Type
  • CL Classroom Live - Traditional live classroom with in-person instructor.
  • CV Classroom Virtual - Attend this live instructor-led event remotely from the indicated tech facility.
  • VL Virtual Live - Attend this live instructor-led event remotely from anywhere.
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Cancelation Policy

If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.

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