Course Description
Welcome to chaos—otherwise known as the world in which we all work today. Attend this seminar and get proven solutions for managing chaos and minimizing its negative impact. First, you’ll discover how you can harness the energy of a dynamic, though often chaotic, work environment and avoid feeling overwhelmed when things start to spin out of control. You’ll learn a variety of tools that will help you re-think the way you approach chaos and enable you to leverage resources to help you tackle challenging situations as they arise. Gain hands-on experience applying tools for setting priorities and adjusting to shifting demands with greater clarity. Practice techniques for analyzing and resolving problems and learn to strategically communicate your solutions. You’ll leave confident and ready to apply the most appropriate techniques to clarify, alleviate and eliminate chaos within your control—and better manage your reactions to the chaos beyond your control.
- Identify positive outcomes from chaotic environments
- Clarify and leverage or eliminate chaos within your control
- Set priorities for all your activities
- Focus and act decisively when priorities shift
- Use tools to problem-solve and select a course of action
- Manage interruptions and conflicts with greater ease
- Communicate your needs strategically
Online Accreditation
1.2 CEU, 14 CPE, 12 PDU
What you will learn
- Welcome to chaos: examining sources of chaos
- Describing the effects of change on managers and employees
- Defining personal and group goals in a chaotic environment
- Identifying chaos within your control
- Examining and selecting tools for planning priorities
- Identifying root causes of problems/issues
- Generating creative solutions to problems
- Organizing ideas to firmly grasp a problem’s critical components
- Creating a daily action plan
- Implementing best practices for time management
- Managing interruptions and distractions
- Implementing best practices for improving your influencing communications
- Applying tools and techniques to resolve case scenarios developed in the class
- Using influencing tactics in conversations
- Identifying tools and developing a plan to manage your workplace chaos
Special Feature
This Seminar Features Blended Learning
AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.
Learning Objectives
- Recognize and Stop Procrastination
- Minimize Interruptions
- Set SMART Goals
- Prioritize Your Time and Activities
- Maximize Your Time with the 4-Step Time Mastery Plan
- Apply the Principles of Reading with Purpose, Strategy and Flexibility
- Improve Mental Focus and Reading Speed with Pacing Techniques
- Use Preview Techniques to Build Reading Effectiveness
- Increase Reading Comprehension
- Use Techniques to Build Memory and Recall
- Identify Symptoms of Burnout
- Apply Assertiveness Techniques
- Develop Coping Strategies
Coping with Chaos
- Recognize and Stop Procrastination
- Minimize Interruptions
- Onload and Offload Work Effectively
Mastering Your Time
- Set SMART Goals
- Prioritize Your Time and Activities
- Maximize Your Time with the 4-Step Time Mastery Plan
Reading More Effectively
- Apply the Principles of Reading with Purpose, Strategy and Flexibility
- Improve Mental Focus and Reading Speed with Pacing Techniques
- Use Preview Techniques to Build Reading Effectiveness
- Increase Reading Comprehension
Building Memory and Recall
- Explain the Differences Among Comprehension, Memory, and Recall
- Understand How Memory Works
- Use Techniques to Build Memory and Recall
Staying in Control
- Identify Symptoms of Burnout
- Apply Assertiveness Techniques
- Develop Coping Strategies
Course: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
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Request On-Site TrainingUpcoming Dates
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Location: , Virtual Live
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Date & Time: Mar 24, 2025 09:00 AM ET
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Location: GA, Atlanta
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Date & Time: Apr 21, 2025 09:00 AM ET
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Location: , Virtual Live
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Date & Time: Apr 24, 2025 09:00 AM ET
Course Dates
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Cancelation Policy
If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.
